This Privacy Policy explains how VLTG (“we”, “us”, “our”), operated by Harrogate Commerce Limited, collects, uses, and protects your personal data when you visit shopvltg.com (“the Site”). We comply with the UK GDPR and EU GDPR.
Who we are
Data controller: Harrogate Commerce Limited (company number 17176298) Registered address: Ilford, England, IG3 8RL Contact: hey@shopvltg.com
What we collect
- Information you give us: name, email, shipping/billing address, phone number, and order details when you make a purchase or contact us.
- Payment information: processed securely by our payment providers (e.g. Stripe, PayPal). We do not store your full card details.
- Information collected automatically: IP address, browser type, device information, and browsing behaviour via cookies.
How we use your data
- To process and deliver your orders
- To communicate with you about your order or enquiries
- To send marketing emails (only if you’ve opted in — you can unsubscribe anytime)
- To improve our Site and prevent fraud
- To meet legal and accounting obligations
Legal basis
We process your data to perform our contract with you (orders), for our legitimate business interests (improving our service, fraud prevention), to comply with legal obligations, and with your consent (marketing).
Sharing your data
We share data only with parties who help us run the business: payment processors, shipping/fulfilment partners, and email providers. We never sell your personal data.
International transfers
Some of our suppliers may process data outside the UK/EU. Where this happens, we ensure appropriate safeguards are in place.
How long we keep it
We keep your data only as long as necessary to fulfil orders and meet legal/accounting requirements, then securely delete it.
Your rights
You have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, and to data portability. To exercise any of these, email hey@shopvltg.com. You may also complain to the UK ICO or your local EU data protection authority.
Cookies
We use cookies to make the Site work, remember your cart, and understand how the Site is used. You can control cookies through your browser settings.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Last updated: 17 June 2026